Having served Council for 28 years, 16 as a councillor and 12 as Mayor, I have first hand experience on getting things done and being accessible to residents. I respect Tom for his work with Council in taking many items that have been on the agenda for years and putting them into action. He doesn’t lock his door at Town Hall and he goes the extra mile in communicating with residents, especially through social media, something that wasn’t available in my time.